Fast Quesions and Answers

Q?

What are the terms of guarantees of your products?

A.

The guarantees which we provide of the produced products are 3 years for the hardware and glass and up to 5 years for the paint.

Q?

What is the payment method when ordering?

A.

The payment is decided into 3 steps: 60% in advance when signing the contact, 30% at ready production and 10% after fitting. If fitting is not included in the contract then the final payment is 40% at ready production and signing the receive-accepted protocol.

Q?

What is the deadline for production?

A.

Our standard deadline of an order is from 4 to 6 weeks of production. Regarding of the volume and type of the order the deadline can vary.

Q?

What is the difference between system EURO IV-68 and EURO IV-78?

A.

System EURO IV-68 is with width of the profile 68mm where with EURO IV-78 the profile is with width 78mm. With IV-68 is used a glass with width 30mm and with system IV-78- double glazed with width up to 45mm.

Q?

How can I receive an order?

A.

You can receive an order either via email or phone request, where you have to provide us with specifications, choice of timber, glass, etc, so we can provide you with more detailed offer.

Q?

What is your price per sq.m?

A.

The price of each window is a complex value. It depends of the size, configuration, pieces of openings, dividers,applications, etc of each window.
That's why we cannot specify a precise price per sq.m, it varies.

Q?

What are the main materials used in your products?

A.

The timber which we use is triple or quarterly glued with the needed certifications for humidity, dryness,FSC, etc. JAF Bulgaria is out producer, proved leaders in the timber business.

  • Hardware by “MACO” MULTI-TREND- all around the sash with multi locking points.
  • All the products are factory completed with protective impregnation and surface coating  - ecological paint and water based polish.
  • We use double and triple glazed glass.
  • Silicone topping provides an airtight seal of the connection between the timber and the glass. The seal sash is by highly elastic seal all around
  • Termouley (water protection framework) and additional aluminum protector (water protection wing) of the sash protects the lower most vulnerable part of the article.
  • The window construction under the name Famoso Line are CE certified from Magistrat der Stadt Wien, Magistratsabteilung.